Contact Support

Contact Information

Phone

+91 1800-123-4567

+91 1800-123-4568

Email

support@simsimtrip.com

Office

123 Business Park, Bandra West,

Mumbai, Maharashtra 400050

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM

Have questions?

Get in Touch

Frequently Asked Questions

How does the bidding system work?

After selecting a hotel, you can place your bid for the desired price. If the hotel accepts your bid, you get the room at your offered price!

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, net banking, and popular digital wallets like Paytm, PhonePe, and Google Pay.

Can I cancel or modify my booking?

Yes, you can cancel or modify your booking based on the hotel's cancellation policy. Please check the specific terms during booking.

How long does it take to get a response to my bid?

Hotels typically respond within 24 hours. You'll receive an email and app notification once they accept or counter your bid.

Is my payment information secure?

Absolutely! We use industry-standard encryption and secure payment gateways to protect your financial information.

Contact Information

Phone

+91 1800-123-4567

+91 1800-123-4568

Email

support@simsimtrip.com

Office

123 Business Park, Bandra West,

Mumbai, Maharashtra 400050

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM